In accordance with Article 10 of Law 34/2002, of July 11, 2002, on “Information Society Services and Electronic Commerce (LSSI)“, we hereby inform you of the following information:
ALTER SOFTWARE, S.L.U., [hereinafter ALTER SOFTWARE], is the owner of the Web portal altersoftware.es, which acts exclusively as operator, and manager of the contents of the Web portal domiciled at: C/ Méndez Álvaro, 18 3a – 28045 MADRID, NIF B25492992, Registered in the Mercantile Register of Lleida Volume 753, Folio 200, Page L-14449, 1st Inscription, is responsible for the exploitation, management and operation of the Web portal mentioned above.
If you wish to contact us, you can do so by mail to the address mentioned in the previous paragraph, or by e-mail to info@altersoftware.es.
This Legal Notice governs the use of this website. Access to the website is free of charge except for the cost of the connection through the telecommunications network provided by the access provider contracted by the users.
The use of the Web portal attributes the condition of user, and implies full and unreserved acceptance of each and every one of the provisions contained in this Legal Notice, in the version published for ALTER SOFTWARE at the same time the user accesses the Web. Consequently, the user must carefully read this Legal Notice each time he/she intends to use the Web, as it may undergo modifications.
ALTER SOFTWARE is not responsible for websites not owned by ALTER SOFTWARE or third parties, which can be accessed through links or any content made available by third parties.
Any use of a link or access to a Web site not owned by the user is at the user’s sole risk, ALTER SOFTWARE does not endorse or guarantee any information obtained through a link outside of the altersoftware.esThe company shall not be liable for any loss, claim or damage arising from the use or misuse of a link, or the information obtained through a link, including other links or websites, interruption of service or access, or the use or misuse of a link, either by connecting to the Web portal or by connecting to the Web portal. altersoftware.es how to access information from other websites from the same Web portal.
ALTER SOFTWARE makes every effort to avoid any errors in relation to the contents of this website.
ALTER SOFTWARE adopts the necessary measures and mechanisms to ensure the security of communications and transactions that occur through the web portal, according to the state of technology and according to the type of transactions and services that are made available to users.
ALTER SOFTWARE shall not be liable for any damages that may be caused to the computer system of users for any cause beyond or not attributable to this website, including, without limitation, damages caused by interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of the electronic system. Likewise, ALTER SOFTWARE will not be liable for any interruption, error or failure that occurs in the system, due to a malfunction of the network or servers that are connected.
The structure, design and presentation of the elements (graphics, images, files, logos, color combinations and any element subject to protection) are protected by intellectual property rights, owned by ALTER SOFTWARE.
The reproduction, transformation, distribution, public communication, and in general any other form of exploitation, partial or total, of the elements referred to in the previous paragraph is prohibited. These acts of exploitation may only be carried out with the express authorization of ALTER SOFTWARE and that, in any case, will have to make explicit reference to the ownership of the aforementioned intellectual property rights of ALTER SOFTWARE.
It is only authorized for the private use of the documentary material elaborated for ALTER SOFTWARE. Under no circumstances may you remove, alter, evade or manipulate any protection device or security system that may be installed.
Unless expressly authorized by ALTER SOFTWARE is not allowed to link to “end pages”, the “frame” and any other similar manipulation. The links must always be on the home page of altersoftware.es.
The distinctive signs (trademarks, trade names) of ALTER SOFTWARE are protected by industrial property rights, being prohibited the use or manipulation of any of these, except express written permission of ALTER SOFTWARE.
ALTER SOFTWARE will never email or telephone you to ask you to disclose or verify your account password, bank account or credit card numbers, or any other personal information. In the event that someone contacts you or you receive an unsolicited e-mail requesting any of the above information, do not respond and immediately inform ALTER SOFTWARE, so that they can proceed with the investigation of the incident.
Ignore any e-mail you receive asking you for personal information or redirecting you to another website not owned by ALTER SOFTWARE, or group companies, or asking you to pay by a means other than that authorized by ALTER SOFTWARE, as it may be an attempt at spoofing, and should be considered fraudulent.
ALTER SOFTWARE uses the domain “altersoftware.es” for its e-mails. If you receive an email with a different format, for example: altersoftware.security@hotmail.com, you can be sure that it is a fake email.
Some phishing emails contain links to websites that use the word“ALTER SOFTWARE” in their URL, but will direct you to a completely different website. If you hover your mouse over the link, you will see the associated URL, which will likely be in a different format than those linked to on authentic ALTER SOFTWARE websites.
If you still click on a phishing email and are redirected to a page that resembles “To Your Account” or any page that asks you to verify or modify your personal information, ignore it and consider it fraudulent.
Send an email to info@altersoftware.es and attach the email you believe to be false. By providing us with this information you are helping us to locate its origin.
If you cannot attach the fake e-mail, forward it to dpd@altersoftware.es and include as much information about it as possible.