{"id":5176,"date":"2024-09-03T09:03:34","date_gmt":"2024-09-03T09:03:34","guid":{"rendered":"https:\/\/altersoftware.es\/responsible-channel\/"},"modified":"2024-11-18T16:37:13","modified_gmt":"2024-11-18T16:37:13","slug":"responsible-channel","status":"publish","type":"page","link":"https:\/\/altersoftware.es\/en\/responsible-channel\/","title":{"rendered":"Responsible channel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5176\" class=\"elementor elementor-5176 elementor-2242\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0e64b1 elementor-section-full_width elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"c0e64b1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d21710\" data-id=\"7d21710\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-939414e elementor-widget elementor-widget-spacer\" data-id=\"939414e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06cb064 elementor-widget elementor-widget-heading\" data-id=\"06cb064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span>Complaints channel<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-452d3bf elementor-widget elementor-widget-spacer\" data-id=\"452d3bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5452aa1 elementor-widget elementor-widget-heading\" data-id=\"5452aa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SUMMARY OF THE INTERNAL INFORMATION SYSTEM COMMUNICATIONS MANAGEMENT PROCESS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6c0c90 elementor-widget elementor-widget-text-editor\" data-id=\"e6c0c90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong><span style=\"color: #000000;\">1. Access to the Internal Channel<\/span><\/strong><\/h4>\n<p>An internal channel accessible through an electronic application is established for the submission of communications. This channel allows anonymous submissions and guarantees the confidentiality of the whistleblower&#8217;s identity when he\/she is not anonymous. It also allows for dialogue with the whistleblower if necessary and respects the presumption of innocence and the honor of the persons concerned. Personal data is strictly protected, and any information suggesting a crime is immediately forwarded to the Public Prosecutor&#8217;s Office.   <\/p>\n<h4><strong><span style=\"color: #000000;\">2. Acknowledgement of Receipt<\/span><\/strong><\/h4>\n<p>The acknowledgement is automatic and provides an alphanumeric reference for follow-up of the communication. If the information is submitted anonymously or the informant does not wish to be contacted, the acknowledgement can be downloaded at the end of the communication. <\/p>\n<h4><strong><span style=\"color: #000000;\">3. Initial Analysis<\/span><\/strong><\/h4>\n<p>The Head of the Internal Information System (IIS) assesses the information received to determine whether it falls within the scope of Law 2\/2023. He\/she may reject the communication, admit it for processing or file it. <\/p>\n<h4><strong><span style=\"color: #000000;\">4. Additional Information<\/span><\/strong><\/h4>\n<p>The informant may provide new information during the process. The RSI may also request additional information for a proper assessment. <\/p>\n<h4><strong><span style=\"color: #000000;\">5. Completion of the Internal Process<\/span><\/strong><\/h4>\n<p>The IHR, after studying the report, may file the report, refer it to the Public Prosecutor&#8217;s Office if there are indications of a crime, or communicate the information to the internal body or competent authority if the facts constitute a serious or very serious offense, always guaranteeing the confidentiality of the informant.<\/p>\n<h4><strong><span style=\"color: #000000;\">6. Registration and Internal Control of Information<\/span><\/strong><\/h4>\n<p>Confidentiality and protection of personal data is guaranteed from the beginning. The system does not store personal data unnecessary for the processing of the information received. <\/p>\n<h4><strong><span style=\"color: #000000;\">7. Violations<\/span><\/strong><\/h4>\n<p>The Independent Whistleblower Protection Authority is competent to hear offenses in the private sector, unless another authority is designated by regional regulations. Infringements are defined as retaliation against whistleblowers, breach of confidentiality guarantees, and disclosure of false information. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-054e4f2 elementor-widget elementor-widget-spacer\" data-id=\"054e4f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a1061b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"9a1061b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/canres.page.link\/Exfe\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ACCESS TO THE CANAL<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints channel SUMMARY OF THE INTERNAL INFORMATION SYSTEM COMMUNICATIONS MANAGEMENT PROCESS 1. Access to the Internal Channel An internal channel accessible through an electronic application is established for the submission of communications. This channel allows anonymous submissions and guarantees the confidentiality of the whistleblower&#8217;s identity&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5176","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Responsible channel - Software financiero, agr\u00edcola y contable. - Alter Software. 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